Microphone Volume Level Automatically Resets to Zero

Recently, I've been having problems with the volume levels on my microphone. It doesn't matter whether I use my laptop's integrated mic or if I use an external one. Every time I try to adjust the volume, it automatically adjusts itself to zero and mutes itself, after a couple of seconds. I've also deselected "Allow applications to take exclusive control of this device" in my microphone properties. What's causing this to happen and is there a solution to this? Thank you for the help.

 

Question Info


Last updated March 13, 2019 Views 2,598 Applies to:
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Answer

Hello,

You can follow the steps below to help you resolve your concern with your Audio:

  1. Right click the Volume icon on the task bar, and select Sounds.
  2. Click Communications tab, and select Do nothing.
  3. Click OK to save changes and close the Sound configuration window.

After that Windows will no longer reduce the volume.

Let us know how it goes.

Regards,

If you find this helpful, feel free to mark as answer.

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Hi,

Thank you for providing a detailed information on your issue. I appreciate your efforts towards resolving the issue.

However to help you better, I would like to know;


1. What is the make and model of your computer?
2. When was the last time it worked fine?
3. What is the status of Microphone in the device manager?

There could be a possibility that the settings are incorrect or could be faulty or the audio driver.

Let’s try these methods below and check if it helps

Method 1: Run audio troubleshooter

You might be able to solve some problems by running a troubleshooter that will automatically fix some common issues with audio.

Open the Playing Audio troubleshooter

http://windows.microsoft.com/en-us/windows7/Open-the-Playing-Audio-troubleshooter

If the issue persists, follow method 2

Method 2: Check for the microphone settings

Step 1: I would suggest you to set microphone as default device and check.


1. Right click on the volume icon in the system tray and then click "Recording devices"
2. Right click on the blank space in the popped up window and then select "Show Disabled Devices" and "Show Disconnected Devices".
3. Right click on Microphone and then click "Enable".
4. Highlight the microphone and then choose "Set as Default Device".
5. Click Apply and OK.

Step 2: Make sure that the Microphone is not disabled

Make sure that the Microphone is not disabled. Follow the steps given to check that:
1. Right click on the volume icon and select “Recording devices”.
2. Now, Right Click on an empty space and select, “Show disconnected devices” and “Show disabled devices”.
3. Make sure that the Microphone is not disabled.

If the issue still persist, follow method 3

Method 3: Check the status of Microphone


Check the status of Microphone in device manager and the steps to view Microphone in device manager are as follows:

  1. Press Windows key + R on the keyboard

  2. In run window type devmgmt.msc

  3. In device manager window search for Microphone

  4. Check if there is any yellow exclamation mark on them or not.

If the issue still persists, follow method 4

Method 4: Uninstall and reinstall the audio drivers

I would also suggest you to uninstall and reinstall the latest audio drivers from the Manufacturer website.

Uninstall the driver from Device Manager :

  1. Press Windows key + R on the keyboard
  2. In run window type devmgmt.msc
  3. Locate Mice and other pointing devices and expand the same
  4. Right-click on the touchpad/mouse and then uninstall the drivers.
  5. Reboot the computer after uninstall process has finished.

Now, please go to the manufacturer website and install the latest audio drivers.

Additional information:

Tips for fixing common sound problems

http://windows.microsoft.com/en-US/windows7/Tips-for-fixing-common-sound-problems

Hope this information is helpful. If the issue still persists, please post back for further assistance, we'll be glad to assist you.

Thank you

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