Marshall MXL 990 USB Microphone Crashes Windows 7

I purchased an MXL 990 USB mic for desktop recording.

The package encouraged the user to download software

based pre-amp and recording applications. Here are the links

to the downloads.

 

Soft pre-amp: http://www.mxlmics.com/products/900_series/990_USB/990_USB.html

Recorder software: http://www.mxlmics.com/products/USB/software.html

 

I only installed these apps because Windows 7 failed to install a driver for the mic;

so I thought the manufacturer's apps would solve the driver problem.  Instead, not

only did the installation attempt crash my system, but Windows now crashes every

time I connect the mic to the USB port.  I've uninstalled both apps and the crash still

occurs on connection. Any help you can provide will be greatly appreciated.

 

Skydrive Minidumps

 

 

 

Question Info


Last updated June 17, 2018 Views 3,841 Applies to:
Answer
Answer

I have found an extremely strange workaround for this problem.

I plugged in a USB Audio device (an Internet Telephone) which

was recognized and installed by Windows 7.  While that device

was plugged in, I plugged in the MXL 990, which was then suddenly

recognized as a USB Microphone.  I then disabled the USB Telephone

without unplugging it.  The microphone was able to record only as

long as the telephone was also plugged in; plus the telephone disabled

the analog speakers.  This inability to hear through speakers did not

occur when the mic was plugged into the Vista Retail machine.  In the

morning, I will disable the Internet Telephone as a listening device to

see if that will allow the analog speakers to re-activate.

 

If anyone can come up with a better solution, please post to this thread,

which I am now marking as having had an answer proposed.

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