LightScribe SuperMulti DVD±R/RW with Double Layer Support is no longer able to read all lightscribe discs(Blank or Containing Data)

Hi,

The product Name of my computer is: HP Pavilion dv6-6093ex Entertainment
Notebook PC support

The number of my computer is : LM610EA#A2N.

Could anyone please at this splendid forum take some of their precious time
out to really reply my questions and solve my problems?

FIRST OF ALL:

My HP Pavilion Laptop is about 3 years old.
My
sister's Dell Inspiron laptop is 3 years old.

My HP laptop is well-cared, as opposed to my sister's Inspiron Dell laptop, which is always thrown in dust without caring at all. Also, its battery is always inserted even when it is fully charged while the laptop is plugged in to the main power supply.  However, my laptop is either used on only battery, or on plugin. Also, it is kept from the dust. But, I really found that the battery of the Dell laptop still lasts about three and half hours, and there is no problem cooling fan is not properly properly.

I only remember one thing differently done on my laptop battery which is I charged it fully, then I stored it without using it for about four months, then when I reused it, I found it got worse over time. I.e. first time of using it after storing,I found it empty, then I charged it again fully, however, then it lasted about 2 hours, then 1 and half hours, next an hour, now it is only lasting about 20 minutes without performance. If there is high performance, then
the computer shuts down suddenly.

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My problem is follows:::

First: Whenever I inserted any Containing Data OR  Data CD/DVD-R LightScribe discs, I found that HP optical driver was unable to read them. When clicking on the optical disc drive 'double-click' while disc was inserted, then I found that disc opened as this way(NOTE: With a CD/DVD player is grayed out)

I  was told 'I suspect the culprit might be hardware and lightscribe dive might be
corrupt. Please sent it to service center to check. In addition, this thread could be as a reference:

http://answers.microsoft.com/en-us/windows/forum/windows_vista-hardware/media-in-cddvd-drive-is-not-readable/794fe26a-7e47-45c4-a50b-0af2ed53f75b'

Since no one replied to me at HP forums, although my HP laptop is one of their products, I had to post my problem here to know if my driver is corrupted and needs to be replaced or not.

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Blank Or Used(containg data) CD/ DVD ±R/RW lightscirbe is unable to be read by optical drive

When clicking on drive 'duble-click', I found it opens  like a USB FlashDrive or With a CD,DVD player, however,  : Bare in mind that 'with CD/DVD Player' is grayed out)

Not Blank(containing data) CD/ DVD ±R/RW NON -Lightscirbe disc opens normal:

Blank CD/ DVD ±R/RW NON-lightscirbe opens normal(Opens like
a USB FlashDrive or With a CD,DVD)::

My LightScribe System Software version is:

I've tried installed the latest version of lightscribe software, then I run
the diagnostic utility, however, the problem still persists.

My HP CD/DVD DVDآ±R/RW specs are::

Optical Drives
hp CDDVDW TS-L633R
Media Type DVD Writer
Name hp
CDDVDW TS-L633R
Availability Running/Full Power
Capabilities Random
Access, Supports Writing, Supports Removable Media
Read capabilities CD-R,
CD-RW, CD-ROM, DVD-RAM, DVD-ROM, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-R DL, DVD-RW
DL, DVD+R DL
Write capabilities CD-R, CD-RW, DVD-RAM, DVD-R, DVD-RW, DVD+R,
DVD+RW, DVD-R DL, DVD+R DL
Config Manager Error Code Device is working
properly
Config Manager User Config FALSE
Drive E:
Media Loaded
FALSE
SCSI Bus 0
SCSI Logical Unit 0
SCSI Port 0
SCSI Target Id
1
Status OK

Trying to solve the problem,

I have done these steps in order::

• I tried checking with dignostic ulitiy:

• I tried running the below command line to fix potential disk issue 'Chkdsk/r /f'
• I cleaned the drive, discs, and so on.
• I have uninstalled the all third-party data recording software.
• I have uninstalled the Cyber DVD suite, lightscribe system software
  which came pre-installed with my HP pavilion Notebook.
• I have recovered my system from the HP Factory Recovery discs.
• I have tried opening all those LightScibe discs not opening on my HP optical drive, on a Dell optical drive, and all of them were opened well, although Dell optical drive did not have a lightscribe feature at all., nor  third party disc recording software.

However, the problem is still with opening the discs LIGHT-SCRIBE.

Thus, my questions are:

1. How to determine if the drive is corrupted and needs to be replaced with another one.
2. I think there something needed to be done on the BIOS Of my HP laptop[[[A similar problems happened on my Desktop computer's optical drive which is as follows (ALL discs are opened as empty by Optical Drive of My Desktop Computer) ---while my optical drive of my desktop was connected to the
   primary slave IDE, and the HDD was connected to the primary master IDE, the optical drive and hard disk are functioning well. However, I remember that while burning an image with Nero essential V: 5, something went wrong, and then the Optical Drive of My Desktop Computer (HL-DT-ST DVD-RAM GH22NP20) became NOT recognised/Installed on BIOS, although it was still shown on the device manager as a recognised device. Also, it was listed on my computer, however, when entering a disc(blank or with data) into the drive, I found it was not recognised, and it opened empty(no files at it), although it contains data. Thus, I decided to boot to BIOS, and clicked on 'Autodetection for IDE', then I found that only HDD was still shown as installed on BIOS.  However, the optical drive was not. Th I tried clicking on it on BIOS and then clicking on 'enter' to try to let the device be re-recognized. However, that
   made no difference. I had to take part my computer ,and then reconnected the optical drive onto the secondary slave IDE , and let HDD connected to the same primary master IDE. Then, I found that the problem solved and all discs were read normally. Aslo, optical drive became installed on BIOS.
3. What is meant with with double Layer Support.
4. How much does it cost?