Q: Kingston USB Flash Drive is not working.

Original title: Kingston Technology DTIU3/1GB DataTraveler U3 Smart GB Silver/Black USB Flash Drive

My U3 Kingston USB is not working on Windows7. Is there any way to get it working with my personal PC with Windows7?

Saeed Ibrahim




1.      Have any USB or external drives worked on your computer?

2.      What is the make and model of your computer?

3.      What happens when you connect flash drive?

4.      Have you received any error message?

5.      Have you tried by connecting the same flash drive with the different computer?

As all the hardware devices have drivers associated similarly USB devices also have it. Sometimes proper drivers do not get detected after the initial installation so reinstallation of the drivers helps resolve the issues.

You may check after uninstalling and reinstalling the USB drivers if you are able to connect. You may disconnect all USB devices and then perform the following steps:

A.   Click Start, and then click Control Panel.

B.   Click System and Maintenance, click System, and then click Device Manager. Note If Control Panel is in Classic View, double-click System, and then click Device Manager. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.

C.   In Device Manager, double click to expand "Universal Serial Bus controllers", right click on the Host Controller, click "Uninstall" and click "OK".
Check if at all there is an exclamation mark along the driver, it suggests issues with the driver installed.

D.   Repeat the step 2 to uninstall all items under "Universal Serial Bus controllers".

E.   Then, restart your computer and Windows 7 will reinstall all USB controllers automatically.

If you still face the same issue then you may check for the updated USB device drivers using windows update. Refer to the below link for assistance–

You can also try by going through Open the Hardware and Devices troubleshooter

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Question Info

Views: 12,131 Last updated: July 4, 2018 Applies to: