Is there any different for Windows 7 print queue and windows xp print queue?

Hi Dousman,

 

Welcome to Microsoft community and thanks for posting the question.

 

As per the description, I understand that you are unable to print in Windows 7.

 

Do you get any error message/code while printing?

 

Method 1: I suggest you to refer the links below to troubleshoot printer:

http://windows.microsoft.com/en-US/windows/printer-problems-in-windows-help#fix-printer-problems=windows-7&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

 

Troubleshoot network printer problems

http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-network-printer-problems

 

Method 2:Remove and add the printer and then check.

 

Add or remove a printer (Applicable for Windows 7)

http://windows.microsoft.com/en-US/windows-vista/Add-or-remove-a-printer

 

Thanks for the information and the print issue is now corrected. We changed the printer queue to print direct to the printer and now the tex and size is correct.

 

Thanks,

Hi,

Thank you for sharing the information and glad to know that the issue has been resolved. In the future if you will face any issues on Windows then feel free to post your queries. We are happy to assist you!

Thanks and regards.