Is there any different for Windows 7 print queue and windows xp print queue?

I have an issue with an application and we just updated to Windows 7. The application prints fine in Windows XP but doesn't print correctly in the Windows 7. The application has the printer setting in the app and you don't need to setup the print on the local workstation.  Any thoughts on this connection issue.

 

Thanks,

Hi Dousman,

 

Welcome to Microsoft community and thanks for posting the question.

 

As per the description, I understand that you are unable to print in Windows 7.

 

Do you get any error message/code while printing?

 

Method 1: I suggest you to refer the links below to troubleshoot printer:

http://windows.microsoft.com/en-US/windows/printer-problems-in-windows-help#fix-printer-problems=windows-7&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

 

Troubleshoot network printer problems

http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-network-printer-problems

 

Method 2:Remove and add the printer and then check.

 

Add or remove a printer (Applicable for Windows 7)

http://windows.microsoft.com/en-US/windows-vista/Add-or-remove-a-printer

 

Please perform these recommended steps, review the additional information provided and post back if you are still experiencing the issue. I will be glad to provide you with additional options available that you can utilize to get this issue resolved.

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Thanks for the information and the print issue is now corrected. We changed the printer queue to print direct to the printer and now the tex and size is correct.

 

Thanks,

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Hi,

Thank you for sharing the information and glad to know that the issue has been resolved. In the future if you will face any issues on Windows then feel free to post your queries. We are happy to assist you!

Thanks and regards.

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Question Info

Last updated February 28, 2018 Views 26 Applies to: