I have the same problem as described in this Article ID: 975270 http://support.microsoft.com/kb/975270. The DVD drives in my system are inaccessible. Both show in my computer and can play music CD-ROMs but cannot read or play DVDs.
My drives are LITE-ON DVDRW LH-20A1S. I attempted the fix outlined in the article but received the message:
"The power scheme, subgroup or setting specified does not exist. "
Other solutions offered on the web also do not work. re-letter drive in Disk Management. Delete UpperFilters/LowerFilters from registry (these subkeys do not exist in my registry.
I’d suggest you to follow the steps described below and check if the issue gets resolve.
Method 1: -
I’d suggest you to run the Hardware and Devices Troubleshooter to fix the problem. It checks for common issues and makes sure that any new device attached to your computer was installed correctly.
·Open the Hardware and Devices troubleshooter by clicking on the Start button, and then clicking Control Panel. In the search box, type troubleshooter, and then click Troubleshooting. Under Hardware and
Sound, click Configure a device. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
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