i have a toshiba laptop and i cant get the webcam to work it says its diabled

i am using windows 7 i cant get my webcam to work it used to but dont any more i tried to restore settings still wont work  its chicony




Troubleshoot camera connection problems

You probably need to reload the camera drivers and any camera control software (usually included
with the drivers and installed at the same time). 

Logon as Admin.

Control Panel - Device Manager - Imaging - write down make and model of camera - double click
on it and on driver's tab get version. Now click Update Drivers (which may not do anything as MS
is far behind certifying drivers). The RIGHT CLICK on the camera - UNINSTALL - REBOOT - this
will refresh the driver stack.

Now go to System Maker's site and download the latest camera driver and other related camera
software (if no newer get the same ones).

Download - SAVE - go to them and RIGHT CLICK - RUN AS ADMIN - reboot after each driver.

Manually look at manufacturer's sites for drivers.

Installing and updating drivers in 7 (updating drivers manually using the methods above is preferred
to ensure the latest drivers from System maker and Device makers are found)

Then leave windows updates on however stop it from loading drivers which are often older than the
ones you have installed. If Updates suggests a driver then HIDE it and look manually to see if their
really is a newer one (at both system maker and device maker's sites).

Stop Windows 7 from Automatically Installing Device Drivers

How To Disable Automatic Driver Installation In Windows 7 / Vista

Disable Windows Update Device Driver Search Prompt In Windows 7 / Vista (for Professional,
Ultimate, and Enterprise)


Check with Toshiba Support, their on-line documentation and drivers (to update or re-install),
and their forums.

Toshiba - Contacts

Toshiba - Drivers - navigate to your model

Toshiba - Support

Toshiba - Forums

Hope this helps.

Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.

Rob Brown - past Microsoft MVP - Windows Insider MVP 2016 - 2021
Microsoft MVP Windows and Devices for IT 2009 - 2020

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Question Info

Last updated March 13, 2018 Views 72 Applies to: