Protect Yourself From Tech Support Scams
Learn More
October 14, 2019
Protect Yourself From Tech Support Scams
Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee
and that the phone number is an official Microsoft global customer service number.
Ask are you refering to Hard drive or Network drive?
Do you get any error message?
From which location are you trying to open this drive?
This issue occurs because the same device instance ID is assigned to the drive when the drive is moved to a new slot. Therefore, Windows uses an incorrect interrupt line for the drive.
Method 1:
a. Restart Computer
b. Insert a drive
c. Open Computer Management
d. Go to Disk Management
e. Right Click on the Disk Currently Inserted and Change Drive Letter & Paths
f. Give the drive the first permanent letter (i.e. E, F, G, etc)
g. Now remove that drive and do the same w/ # 2.
If your drives are recognized properly by the computer, you should be able to hot swap them now and have them keep the same drive letter.
Do let us know if you have any other queries pertaining to Windows in the future. We will be happy to help. We, at Microsoft strive towards excellence and provide our customers with the best support
4 people were helped by this reply
·
Did this solve your problem?
Sorry this didn't help.
Great! Thanks for marking this as the answer.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
What is network drive,? I just put the hard drive into hot swap enclosure. When I went to disk management, I only see C drive unless I scan it, but I could not see the files in this drive even though the drive was shown and the cursor was keeping running.
Please advise.
Thank you !
Thomas
Did this solve your problem?
Sorry this didn't help.
Great! Thanks for marking this as the answer.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
Have you checked if the 1 TB hard disk shows up in the disk management. You can refer the below article that will give you information on Opening Disk Management:
If you are able to see the 1 TB hard disk from the disk Management, I suggest that you change the drive letters for the drive and check if it shows up in the Windows Explorer.
Refer this article that will show you ‘How to change drive letters’:
Unfortunately just having a removable drive bay does not make it "hot swap". It requires the proper interface in the bay and the SATA chipset has to support that function.
Unlike USB devices standard SATA cannot have storage devices removed and added on an ad hoc basis. The commonest real application for hot swap is actually in a RAID array where the operating system does not have direct access to the storage space.
Basically the drive has to be in the bay when Windows starts.
3 people were helped by this reply
·
Did this solve your problem?
Sorry this didn't help.
Great! Thanks for marking this as the answer.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
In order to rectify the root cause of the issue, I would need to look at the dump file to check the last driver/program that caused BSOD in the computer. Please attach the dump file through skydrive and reply back with the link.
Note 1: Backup your data before reinstalling Windows 7. Note 2: Data available on bad sectors might be lost when chkdsk tries to repair your hard disc.
Please let us know if you need further assistance with Windows. We’ll be glad to assist you.
Did this solve your problem?
Sorry this didn't help.
Great! Thanks for marking this as the answer.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.