Q: How to get rid of the installed battery may not be properly connected error windows 7?

I get this error a lot and do not understand why it is coming up, my battery looks fine and is charging fine on my laptop and has been for the last 2 years.

The Error is

"The installed battery may not be properly connected to the computer or may not be compatible with the computer.

Click "OK" to enter Hibernate mode, and remove and reinsert the battery.

See the electronic VAIO(R) User Guide for more information about using the battery."

I have tried what it told me to do but when I start back up the error comes on again.

If you need a visual, here ya go.

In my Process Explorer, the process this error is, is called ISBMgr.exe

If I end it, the error comes back in awhile, not sure how long it takes, but it eventually comes back.

If needed my laptop is a windows 7, model VGN-NW270F






It happens if the batteries are generic (non-Sony) batteries.

Disable the ISB utility

1. Click on Start, type ‘msconfig’ and then select the ‘Startup Tab’,

2. Deselect the "ISB Utility" from the startup.

3. Restart the computer.

3. Restart the computer.


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Views: 61,550 Last updated: July 17, 2018 Applies to: