How do I get a Plantronics BackBeat 903 headset to work on my PC?

I have a usb bluetooth network device.  The drivers won't install.
|
Answer
Answer
You need to have a Bluetooth "dongle" (aka radio) that would use a different Bluetooth protocol that supports A2DP (Advanced Audio Distribution Profile.) A2DP allows the transfer of audio over Bluetooth.  Also, Microsoft own built-in Bluetooth protocol that is delivered with Windows 7 does not.

Was this reply helpful?

Yes
No

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Answer
Answer

Hi,

·               What happens when you try to install the drivers for the USB device?

·               Do you receive any error message or code?

 

I would suggest you follow the instructions provided in the link below and check if it helps:

http://www.plantronics.com/us/product/backbeat-903

 

After visiting the above link select Support then click on FAQ and from the next page select How to Pair.

http://plantronics.custhelp.com/cgi-bin/plantronics.cfg/php/enduser/std_adp.php?p_faqid=17098&p_created=1257899826&p_sid=fO5W2Rvk&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MTEzLDExMyZwX3Byb2RzPSZwX2NhdHM9JnBfcHY9JnBfY3Y9JnBfc2VhcmNoX3R5cGU9YW5zd2Vycy5zZWFyY2hfbmwmcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1CYWNrQmVhdCA5MDMvOTA2&p_li=&p_topview=1

 

Was this reply helpful?

Yes
No

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated March 22, 2021 Views 29,436 Applies to: