Hardware Id Is Missing

windows cannot identify device plugged into usb mass storage device



1. Do you have issue with a single device?


2. Did you tried inserting the device in another port in the computer or on a different computer?


Method 1 : Run the troubleshooter and check whether the issue is resolved or not.

Open the Hardware and Devices troubleshooter


Method 2  : Run the fixit  and check whether the issue occurs.  

Hardware devices are not working or are not detected in Windows(Fixit)


Method 3 : Reset the USB Controllers and check if the issue persists. Perform Method 3 from the article.

USB port may stop working after you remove or insert a USB device 


Hope that  helps.

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Question Info

Last updated September 30, 2020 Views 34,783 Applies to: