Getting MTP USB Device Failed when trying to download pictures from my camera.

I get an error code Windows has stopped this device because it has reported problems. (Code 43).  I have uninstalled, tried to download new drivers.  The computer does not even read my card reader.  Any suggestions other than throw it out the window?
 

Question Info


Last updated April 8, 2019 Views 106,465 Applies to:
Answer
Answer

First, please disconnect all USB devices and then perform the following steps:

 

1. Click "Start" button, type “devmgmt.msc” (without quotation marks) in the “Search” bar and press "Enter". Click “Continue” if necessary.

2. In Device Manager, double click to expand "Universal Serial Bus controllers", right click on the Host Controller, click "Uninstall" and click "OK".

3. Repeat the step 2 to uninstall all items under "Universal Serial Bus controllers".

 

Then, restart your computer and Windows 7 will reinstall all USB controllers automatically.

 

Use the Keyboard

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First, please disconnect all USB devices. Then, go through the following steps:

 

1. Press "Ctrl + Esc" to open the “Start” menu.

2. Type “devmgmt.msc” in the Search bar and press "Enter". Click “Continue” if necessary.

3. In Device Manger, press Tab and use "Up" and "Down" to move the highlight to "Universal Serial Bus Controllers".

4. Press "Right" and expand it.

5. Press "Down" to move to the first item and press "Delete" to remove it.

6. Repeat the step 5 and uninstall all items under "Universal Serial Bus Controllers".

 

Then, restart your computer and Windows 7 will reinstall all controllers automatically.

 

If the issue persists, please upload the System Information to us for analyzing as Mark required.

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