Hi Ricardo,
Thank you for reaching out to the Microsoft Community!
Based on the description, it appears that you are getting
error codes 1057 and 1053 while trying to restart print spooler services.
I can understand the inconvenience you have experienced. I will certainly help you out with this issue.
Let’s follow these methods and check if it helps.
Method 1: Run the Printer Troubleshooter and check if it helps.
http://windows.microsoft.com/en-US/windows7/Open-the-Printer-troubleshooter
Method 2: Clear the print spooler service.
Step 1: Stop the spooler.
a. Click
Start,
click Run, type "services.msc" and hit Enter.
b. Scroll down to Print spooler.
c. Stop the print spooler service.
Step 2:
Delete the spool files.
a. Click on Start and click on Run (Win Key + R)
b. Type C:\WINDOWS\system32\spool\PRINTERS\ and hit enter.
c. Delete all of the files inside the folder.
Step 3: Restart the spooler.
a. Click
Start,
click Run, type "services.msc" and hit Enter.
b. Scroll down to Print spooler.
c. Start the print spooler service.
Method 3: Update the printer drivers and check.
Find and install printer drivers in
Windows 7
http://windows.microsoft.com/en-us/windows7/Find-and-install-printer-drivers
Update drivers: recommended links.
http://windows.microsoft.com/en-US/windows7/Update-drivers-recommended-links
For more information, refer to the link:
Printer problems in
Windows
http://windows.microsoft.com/en-us/windows/help/printer-problems-in-windows
If the issue persists or you have further questions on Windows, please do not hesitate to let us know. It is our pleasure to be of assistance.
