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Having installed Scansnap manager and downloaded latest update for windows 7 (V5.0.L13)
When Scansnap is started Icon appears briefly in dock then closes.
Is ScanSnap Manager running correctly, i.e. icon is displayed as blue S ?
Here are some checklists I would like you to go through.
1. Ensure that you’ve not installed ScanSnap Manager in the root directory.
ScanSnap Manager may not function properly. Specify a folder on a local disk as the installation folder.
2. When installing ScanSnap Manager, first log on as Administrator.
3. Be sure to restart your computer after installing ScanSnap Manager.
The re-boot registers ScanSnap to the system.
4. Uninstall ScanSnap Manager and reinstall ScanSnap Manager.
Note: ScanSnap Manager is not installed properly if it has not been uninstalled completely.
After the uninstallation completes, download the updates from:
For other troubleshooting methods, see:
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