Fix for MTP driver problems when connecting a device. (code 31)

1) Connect your device.

2) Open Device Manager.
    ( Press Windows key +R and type "devmgmt.msc" and press enter.)

4) Go to Other devices -> Unknows MTP device -> Properties -> Driver -> Details

5) All the files displayed should have a digital sign by Microsoft.

Note: This path is an example: C:\Windows\System32\DRIVERS\UMDF\WpdMtpDr.dll

6) Navigate to the following path: "C:\Windows\System32\DRIVERS\UMDF"

7) Claim the ownership of the following file: "WpdMtpDr.dll"
-> Select properties
-> Click the security tab
-> Click advanced
-> Click the owner tab
-> Click edit
-> Select your username and click ok
-> Again click ok
-> Click the security tab -> Select your username and click edit
-> Check all the options for your username and click ok

Note: If you are prompted for an administrator password, enter the password and click ok.

8) Download the official .dll file from this link: "http://www.dllme.com/dll/files/wpdmtpdr_dll.html" and save it to your desktop.

9) Drag and drop the file you downloaded into the map UMDF and select "Replace all".

10) Unplug your device, close the map, plugin your device and it should work .

Was this discussion helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this discussion?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this discussion?

Thanks for your feedback.

Unfortunately this did not solve the problem for me

I am trying to connect Olympus Pen F camera to W10 Pro 64bit

With the MDF driver installed the camera is recognised by the Device Manager

but not correctly by the Olympus Viewer 3 sw.

In particular by the Firmware update function

Olympus blame W10, but I suspect an incompatibility with their SW

I do admit that the Olympus Viewer works with W10 32 bit and even W8.1

but that is not much good to me. :-(

Any ideas are most welcome

20 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Discussion Info


Last updated May 8, 2024 Views 9,705 Applies to: