I have two external storage HDD - a 320GB Buffalo Ministation (it has a Samsung drive inside) and my principal backup drive is a Western Digital 1TB drive. I bouhgt my new notebook four months ago (Acer Aspire 4740) and upgraded the RAM to 4GB. Over the past two days my notebook has ceased to recognise either of my external drives in the explorer although it does the drives are connected when one looks under "Devices and Printers".
I have taken the following steps:
1. checked the drivers are up to date
2. "In win7, go to device manager... uninstall the external hard drive. Unplug the usb cable. Plug it back in. VOILA.
I know... it seems simple... and it was... but it took a LONG time to figure out." this came from a form here (http://social.answers.microsoft.com/Forums/en-US/w7hardware/thread/630f7c23-3dff-4df3-8557-d7897e42549d?prof=required)
This has all been futile. Ironically my older notebook, which runs XP, gives me full access to both the drives.
Please can somebody offer me some advice on how to deal with this issue.