External HDD problem (eSATA connection)

Hi I bought an external HD and it doesn't seem to work. Well to be fair, it works but only by USB. The caddy supports eSATA/USB connections however when I tried sing the eSATA cable which I bought new (came into today) - it doesn't seem to make a connection. (however USB works fine). I'm fairly sure the caddy/hd is set up correctly and in place and also my laptop (DELL XPS 15) has an eSATA port. The caddy I purchased (not on this website though)BigPockets.co.uk :: Sumvision Apex II 3.5 inch SATA Encosure £12.49 The eSATA cable I purchased1m eSATA to eSATA II / eSATA2 Lead / Wire: Amazon.co.uk: Electronics On the F2 Setup during boot up > advance tab SATA Operation : [AHCI] There is also ATA but its set on AHCI. eSATA Ports : Enabled. Is there something wrong with my laptop eSATA port, the hard drive, the caddy or the cable even? If anyone can reply/help me out - would be really helpful. To give more informaton, when I try boot up the laptop with eSATA plugged in, the dell logo appears but the loading bar just stops. if I use a USB, its fne without problems. just eSATA cable doesn't work.
 
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Last updated May 21, 2018 Views 1,387 Applies to:

Your caddy has USB connections, so how are you connecting to eSata port?

The link you provided for the cable is for that of a sata to sata connector and not usb to eSata

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The caddy has USB and eSATA. USB works fine but the transfer is too slow for what I'm doing which I then need to use the eSATA. I'm connecting it with a eSATA to eSATA but it just doesn't detect it. but its strange enough if the eSATA is plugged in before starting up the laptop - the loading/boot up just stops and doesn't continue, however if I use the USB cable it works. So I'm not sure whats the problem with it.. The cable says Technical Details * Length = 1m * Colour = RED * SATA data transfer speeds of up to 3Gbps (i.e. SATA II) * Supports SATA hot swap * Connections = eSATA to eSATA | Which eSATA is what I'm trying to use.

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I'm only going by the enclosure link you posted, which states usb connection, no mention of eSata

Generally if a device is connected, then the PC fails to boot, its due to an incompatibility with that device/connection

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http://www.play.com/PC/PCs/4-/13646498/Sumvision-Apex-PLus-3-5-inch-SATA-External-USB-eSATA-Hard-Drive-Enclosure/Product.html?_%24ja=tsid:11518|cat:13646498|prd:13646498 it says on the box, it supports e-SATA and USB. Did I buy something wrong.. or did the person sell me the wrong thing? This is really confusing now.. http://www.amazon.co.uk/gp/product/B0018G82V4/ref=olp_product_details?ie=UTF8&me=&seller= same product

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The new link indeed shows an eSata connector, if your PC fails to boot when connected via eSata either theres a problem with the cable or the eSata controler on the PC (same if once booted its not detected when you plug the cable in)

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Does that mean I don't have the driver for it or something?

In the device manager I do a controller for Intel(R) 5 Series 6 SATA AHCI controller  etc.. and i'm sure the drivers are up to date I would presume..

Do yo uthink the HD isn't compatible or?

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I too have the similar situation...

 

My Laptop is HP DV6T

Ext HDD - http://www.thecus.com/product.php?PROD_ID=26

 

I recently tried to connect the Storage to the server... but it doesn't detect the device.

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