DVI No Signal or Screen Freezes when trying to play any game.

First let me say that the computer works fine when not trying to play anything game-related. It can sit here at my desktop for weeks and be completely fine. The second I try to play any video game it leads to trouble. Also, Please read the whole post before answering just so you know what I've tried and the situation.
Thanks.

I bought this computer in October 2009 and it worked like a beauty. Then this issue started to occur around April 2010. I've tried a number of things now and I am completely at a loss as to what could be wrong. The issue that has been occurring is when I am in any game, no matter what game it is, after a completely random amount of time(could be 20 minutes - could be 5 hours) the monitor will display "DVI No Signal" and the amber light will appear on the monitor as if the computer has been shutdown OR the monitor will turn a solid color depending on what color was dominate during the time of the freeze. When this occurs I can sometimes still hear sound in the background from whatever was happening and I can still talk over the program Ventrilo to friends. Other times the sound will freeze completely and just loop and I cannot hear sound from the game or talk over the program Ventrilo. The only way to fix this issue and get the monitor to display anything again is to hold in the power button on the computer and shutdown the system and then restart it. After this is done the computer acts as if nothing is wrong. If the reset button is pressed then one beep and three short beeps comes from the motherboard. In the motherboard manual this claims that these beeps mean "No VGA detected". This doesn't make any sense because everything that has to do with the Video card has been replaced or swapped out.

So far I have tried:
* Replacing the Graphics Card
* Replacing the Motherboard
* Replacing the Power Supply
* Different Monitor
* Different DVI Cables from Card to Monitor
* Different Wall Outlets
* Different Power Cords for Tower and Monitor
* Updating drivers of the Graphics Card, updating the BIOS, updating Sound drivers
* I've probably tried other things but I can't think of them right now

The only few things inside the computer that haven't been replaced are the RAM(I've done multiple RAM tests with MemTest86 and nothing has been found), Hard Drive(Multiple CheckDisks have been run and it claims the Hard Drive is clean), Processor, and the CD Drive.

The EventViewer Application and System logs show nothing in them at the times of the crash, there's not any Errors or Warnings. There was an error entry about something to do with WMI every time my computer was turned on that someone else was having an issue with but after fixing this I'm still have issues.

I've also been looking up this issue on Google and it seems to be an extremely common issue that many people are experiencing but I cannot find an actual solution to this problem. Multiple people have listed solutions that have fixed their problem but none of them have worked for me. So I turn to multiple internet forums and discussion boards in hopes that someone else has experienced this problems and knows of a fix for it.

Games that I've experienced this problem with:
Minecraft
World of Warcraft
Starcraft 2
____ 2
Call of Duty 4: Modern Warfare
Call of Duty: Modern Warfare 2
Killing Floor
Left4Dead 1 & 2
Team Fortress 2
Many others

My System Specs:
Windows 7 32-bit
Intel® Core™ i7 960 Processor (4x 3.20GHz/8MB L3 Cache
3 GB [1GB x3] DDR3-1866 - Kingston HyperX
NVIDIA GeForce GTX 285 - 2GB
ASUS P6T SE
Corsair CMPSU-1000HX (I played to go SLI with the 285s but changed my mind)
320 GB HARD DRIVE -- 16M Cache, 7200 RPM, 3.0Gb/s
250 GB External USB Hard Drive

Temperatures seem to be fine when running and are all recorded in Celsius.
Temps according to SpeedFan 4.41 while idle:
GPU: 48
System: 41
CPU: 37
AUX: 32
Core0: 43
Core1: 40
Core2: 41
Core3: 38
Core4: 43

Temps according to SpeedFan4.41 after 15min of World of Warcraft and 15min of CoD:MW2:
GPU: (65) (66)
System: (48) (49)
CPU: (49) (48)
AUX: (32) (31)
Core0: (53) (50)
Core1: (56) (54)
Core2: (52) (53)
Core3: (51) (49)
Core4: (52) (53)

I'm sick and tired of this issue and just want to get it resolved.

DxDiag can be uploaded upon request if needed.

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Are these all on-line games you're playing when this occurs?

 

 

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They're mixed. Some of them are online with multiplayer like Modern Warfare 2 and some only have single player like Maf ia 2. Most of them are on-line games though, you think it could be the LAN drivers or something affecting the monitor?

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Just trying to determine what the games may have in common that could cause this problem. From your description it seems you've covered all of the more common and likely things including hardware. Since it only happens with games there has to be something that they have in common that I'd suspect is affecting the video card output. Sorry, but other than that I don't have any positive suggestions for you. Hopefully someone else may have some other ideas to help you solve this.

 

 

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I actually went looking for updated drivers for the LAN card but after updating them it still didn't work. The last and only thing I can think of is I'm going to reinstall the whole OS. If that doesn't work I am complete at a loss and as to what in the world it could be. I'm also thinking about reinstalling older graphics card drivers that were released before April. The computer worked fine before then and I try to keep graphics drivers up-to-date when they come out. Maybe something screwed up there and its a compatibility issue between Motherboard and GPU or something else.

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Update the following:

Motherboard chipset drivers

nVidia video card drivers from www.nvidia.com

Update any / all games with their updates

Check and update DirectX re-distributable updates

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Update the following:

Motherboard chipset drivers

nVidia video card drivers from www.nvidia.com

Update any / all games with their updates

Check and update DirectX re-distributable updates


All of the things expect the DirectX have been updated before I posted this and DirectX is up to date now when I just checked.

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Hi Jagdpanther,

I suggest checking your profile for corruption:

http://support.microsoft.com/kb/929135


Chris
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.

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Hi Jagdpanther,

I suggest checking your profile for corruption:

 

http://support.microsoft.com/kb/929135

 


Chris
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.

I tried the Clean Boot thing and will let you know how this works out.

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Today is the first day that I have experienced display issues since doing the clean boot.While playing Team Fortress 2 my game froze and the screen turned black. I was ready for the DVI No Signal to appear but it didn't for about 5 seconds so I hit Ctrl+Alt+Delete and I could get into the Task Manager. After I got in there I was able to kill the hl2.exe and forcefully close TF2. After this I looked in the EventViewer and this is the first time that I have seen this about the display driver.

Log Name:      System
Source:        Display
Date:          10/4/2010 2:21:40 AM
Event ID:      4101
Task Category: None
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:     
Description:
Display driver nvlddmkm stopped responding and has successfully recovered.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Display" />
    <EventID Qualifiers="0">4101</EventID>
    <Level>3</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-10-04T06:21:40.000000000Z" />
    <EventRecordID>487452</EventRecordID>
    <Channel>System</Channel>
    <Computer></Computer>
    <Security />
  </System>
  <EventData>
    <Data>nvlddmkm</Data>
    <Data>
    </Data>
  </EventData>
</Event>

Now this may narrow the problem down to this, but the question is how to fix it?
This is the latest driver version and everything else driver wise has been updated.

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The clean boot thing didn't work. The screen is turning a solid color when I try to play the Medal of Honor Open Beta that was released today.

 

There was also this the first time the screen turned a solid color. I tried to play the beta about 6 more times to see if I could reproduce it but it never occured again.

Log Name:      System
Source:        Microsoft-Windows-WER-SystemErrorReporting
Date:          10/4/2010 8:45:57 PM
Event ID:      1001
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:    
Description:
The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000117 (0x860c8510, 0x96ce8326, 0x00000000, 0x00000000). A dump was saved in: C:\Windows\Minidump\100410-23478-01.dmp. Report Id: 100410-23478-01.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
    <EventID Qualifiers="16384">1001</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-10-05T00:45:57.000000000Z" />
    <EventRecordID>488101</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>System</Channel>
    <Computer></Computer>
    <Security />
  </System>
  <EventData>
    <Data Name="param1">0x00000117 (0x860c8510, 0x96ce8326, 0x00000000, 0x00000000)</Data>
    <Data Name="param2">C:\Windows\Minidump\100410-23478-01.dmp</Data>
    <Data Name="param3">100410-23478-01</Data>
  </EventData>
</Event>

 

EDIT: I tried installing old drivers Version number 197.45 from April 13, 2010 to see if this issue was with newer newer drivers but the issue still occurs even with these old drivers.

I think this issue has finally defeated me and I may purchase parts for a new computer soon.

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Last updated September 24, 2023 Views 5,870 Applies to: