My DVD/CD IDE drive no longer reads any discs. It shows the drive in both BIOS and Device manager. Device manager says the driver is good. I have uninstalled the driver and let windows reinstall. I have tried looking forupper and lower filters and they are not there. I have checked the power and IDE cables and they are good, I have done all of the things listed in the many forums and nothing works, changed drive letter, uninstalled Nero, Restored to a spot when it did read discs.
I am unable to boot from the drive. Which is very scary because I can't even reinstall windows. When I do the F8 thing to boot from the DVD drive it shows the drive so I select it and it then boots from my hard drive.
When I insert a disc into the drive the light comes on for a moment or two and then the door opens and I get the error message saying to insert a disc.
The drive was working a few days ago but stopped after doing the latest microsoft updates. My BIOS is the most current.
I tried going into gpedit.msc user config\admin template\windows components\windows explorer\remove CD burn features\ enabled, disabled, not configured (default)
I used Mr. Fixit's Mats_Run.dvd and it shows the problem but is unable to fix it.
I spoke to Geek Squad they said to delete the upper and lower filters but they do not exist. They also said buying a new drive will not solve the issue.
I am at a loss please help. Please do not respond with the generic list of things to try as I have done them.
Your CD drive or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr Fixit
The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
When you insert a CD or a DVD, Windows Vista may not recognize the disc
Your CD or DVD drive cannot read or write media - A Mr Fixit
CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista setup after booting from the DVD (AHCI)
CD-R drive or CD-RW drive is not recognized as a recordable device
Hardware devices not detected or not working - A Mr Fixit
I will try installing another drive but since there is no filter listed I doubt it will work.