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Drivers are not available when I plug in my Samsung Android phone

when I plug my android phone in to the usb port it tells me that drivers are not available what do I do?

 

Original Title: samsung droidDevice

Answer
Answer
Hi,
 
Thank you for posting the question. I will help you to find a resolution regarding the driver issue for your Android device. Before that, please answer these questions to narrow down the issue.
 
1. Was it working before?
2. Have you checked the issue in a different computer/port?
3. Have any other USB devices working on the computer?
4. What is the exact/complete error message?
5. What is the model number for your Samsung device?
 
Method 1:

I would suggest you to choose a different USB port and check with the issue.

 
Method 2:
Run the Fixit provided in the article:
Hardware devices are not working or are not detected in Windows
http://support.microsoft.com/mats/hardware_device_problems/en-us
 
Method 3:

Also try to update the drivers manually from the website.
Refer:
Get the Latest Drivers, Manuals, Firmware and Software
http://www.samsung.com/us/support/downloads/SGH-i907
 
Hope this information helps. Reply back with the status so that we could assist you better.

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Question Info

Last updated May 13, 2024 Views 4,346 Applies to: