Go to the website of the manufacturer and select your model (this is usually done in the Support section). You should have the option to download drivers for your model. Download the driver(s) and follow the instructions to install - every computer
is different so I can't give you exact directions. You can also try using Windows Update to get drivers - it's located in the start menu.
Update driver for hardware that isn't working properly:
Samsung's website mentions firmware updates, software and manuals for the player but no mention of a driver for the product. Microsoft's site was no more helpful. So thanks for the suggestions but I am still searching.