Device Manager error code 19 on my built-in memory card reader
I recently uninstalled Norton Internet Security with their removal tool so that I can replace it for Microsoft Security Essentials. After I removed Norton I got the error code on Device Manager on my built-in media card reader. I have an HP HPE-210f.
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Control Panel - Device Manager - click anywhere in the blank/white area - then VIEW -
Show Hidden Devices
Now look everywhere EXCEPT USB Controllers for your device(s) and if you find them (may have
more than one of each) under Disk Drives you may have several - RIGHT CLICK and UNINSTALL
for all instances.
Control Panel - Device Manager - USB Serial Controllers - RIGHT CLICK on EVERYTHING and
UNINSTALL all except the category itself - REBOOT - this refreshes the drive and the USB stack
Here is a utility to help but do the above 1st.
USBDeview is a small utility that lists all USB devices that currently connected to your computer,
as well as all USB devices that you previously used. Run it Options and check the 1st three choices
to see if any are there.
This might be helpful to determine if incorrect driver is loading.
DriverView - Free - utility displays the list of all device drivers currently loaded on your system.
For each driver in the list, additional useful information is displayed: load address of the driver,
description, version, product name, company that created the driver, and more. http://www.nirsoft.net/utils/driverview.html