Datacolor ICC display profile (.icm) is failed to save with the error “SaveProfileUsingICM.InstallColorProfile failed.”

I'm running Windows 7 64 bit on a Dell XPS laptop, plugged into a Dell SX2210 external monitor.  Recenly purchased Datacolor Spyder4Pro color calibrator.  Installed, works fine, goes through the entire calibrating process with no problems.  But on the final screen, which is "Save" the created .icm profile to the c:\Windows\system32\spool\drivers\color directory, I get the following message:

  SaveProfileUsingICM.InstallColorProfile failed.

Any solutions?  Why won't it save the profile.
 
Original Title: Can't save Datacolor ICC profile (.icm)


 

Question Info


Last updated January 10, 2019 Views 4,828 Applies to:

Hi,



1. Did you try installing and saving the Datacolor display settings when using the laptop monitor?
2.
Did you check in different user account, if you have?
3. Did you check in different computer, if you have?


I would suggest you to Run the program as Administrator and check.

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I have the same problem. I have spent several hours experimenting with all kinds of possible variables but none of my trials have enabled me to save a profile. I always end up with the message:
SaveProfileUsingCM.DeleteFile failed [C:Windows\System32\Spool\drivers\color\<name>.icm
About all I have not done is invoke the command "net user administrator /active:yes"

Changing the name of the profile has no effect. I have tried some ridiculous names and it is not likely that they all are under use by other software.

I have disabled the relevant parts of my McAfee anti-virus software.

I have explored file permissions and changed those of my original profile to include me as and administrator.

I have followed the Datacolor instructions for completely deleting all traces of Spyder, including removing all profiles associated with my monitors from the Windows color manager.

I have installed and run Spyder 5 Pro immediately after creating an entirely new user with administrator privileges and virtually no startup software.

None of these things have had any effect.

I first encountered this problem in mid June when I was still using Spyder 4 Pro. The problem has continued with Spyder 5 Pro. This suggests that it arises from a body of code which is common to both Spyder 4 and Spyder 5. Unfortunately I don't know enough to suggest what it might be.

I have used Spyder products for many years without any problems, including Spyder 4. It is likely that the problem arises from a change made by other software. I have all sorts of software which updates itself automatically and it is possible that the problem arises from one of these. The only software I have which might want to take over part of the color management is iTunes, Adobe CC and Windows.

It is possible that iTunes may have updated in the month before the problem started, but I don't really know. I don't think it will be Adobe CC as, as far as I can remember, there had been no updates for some months until the arrival of CC 2015 about a week ago. Finally, there is Windows. Windows updates almost very Thursday and sometimes on days in between. If any outside software is likely to have triggered this problem, Windows would be my chief suspect.

Finally, there is the Microsoft Community post to which I am replying. This suggests that at least four other people have this problem. I was interested to note that the writer was using a Dell XPS laptop. I am using a Dell XPS 8300 desk top. Is this a coincidence? I've had no changes or updates from Dell as far as I know.

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Thank you. Run the program as Administrator works!

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Same trouble but not as extensive as yours. Never ran into any problems in the past. Now suddenly, this happens.

Trying to run as administrator now.

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