Creative Zen Vision:M Driver for Windows 7

Hi all,

I have a Creative Zen Vision:M 30gb but had not used it in over a year. I recently upgraded both my computers to Windows 7 and then discovered that apparently there were no drivers for my player, plus my player cannot be detected by my computers. When I plug the player in, the blue light still blinks but nothing happens when I switch it on.

I contacted Creative and they said that there is no windows 7 driver for this player. However, I found a forum a while back where some people mentioned that they somehow had a windows 7 compatible driver for their players and it works fine, unfortunately I cannot find the forum anymore :(

I'm hoping somebody could give me some advice as I'd hate to get a new mp3 player when I'm sure this could still work. I tried installing the updated firmware but my computer can't detect the player. Websites say that this player is for Windows XP but I'm sure Windows 7 should be able to handle it? If anybody happens to have the same player working on a Windows 7 OS I'd highly appreciate the help!

Cheers!
 
Question Info

Last updated August 18, 2018 Views 40,918 Applies to:
Answer

Hi germizor,

·        Do you see the Creative mp3 player in Device Manager? Is there any yellow exclamation mark or question mark in device manager?

·        From where did you download the updated firmware?

·        Are other USB devices working fine?

Creative ZEN Vision:M 30GB seems to be compatible with Windows 7 in Windows 7 compatibility center.

Try the steps below and check if it helps.

Step 1:

Run Windows updates to check if there are any updates available through Windows Updates for Creative ZEN Vision:M 30GB.

Update a driver for hardware that isn't working properly - To update drivers using Windows Update

Step 2:

If Step 1 fails then, I would suggest you to install the Windows XP drivers and firmwares in Windows XP compatibility mode and also the application which is Vista Compatible in Windows Vista Compatibility mode and check if it helps in fixing this issue.

Make older programs run in this version of Windows

Creative ZEN Vision:M 30GB - Downloads


Hope this helps. Let us know if you need further assistance.

Thanks and Regards,
Santosh Y – Microsoft Support

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