Question

Q: Creative prodikeys driver for 64 bt

Hi, Creative have a keyboard which has a MIDI keyboard build in under the wristrest. Great idea but Creative can't be bothered to release driveers for Windows 7. The Vista drivers work for 32 bit Windows 7 but it seems impossible to get 64 bit Windows 7 to recognise the MIDI keyboard. I've installed the virtual XP on my machine but how can I get the drivers to install under the virtual XP (I assume it's in 32 bit mode) with out the 64 bit Windows 7 interfering with it ?
I'm asking here because Creative just refuse to discuss 64 bit issues :-(
Many thanks
Adrian


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Hi Adrian Aitken,

 

Thank you for posting in Microsoft Answers Forums.

 

I’d suggest you to update drivers for your Creative prodikeys using Windows Update.

 

To update drivers using Windows Update

 

You can check Windows Update any time to see if it's found updated drivers for your hardware, especially if you recently installed a new device. Then, you can install the updated drivers. Here's how:

1.     Open Windows Update by clicking the Start button. In the search box, type Update, and then, in the list of results, click Windows Update.

2.     In the left pane, click Check for updates.

If there are any available updates, click the links to see more information about each update. Windows Update tells you if an update is important, recommended, or optional. Each type of update might include drivers. For more information, see Understanding Windows automatic updating.

3.     On the Select the updates you want to install page, look for updates for your hardware devices, select the check box for each driver that you want to install, and then click OK.

There might not be any available driver updates.

4.     On the Windows Update page, click Install updates If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

Windows Update will tell you if the updates were successfully installed.

 

For more information, please see Update a driver for hardware that isn't working properly

If you cannot find the drivers using windows update, there is not much we can do in that matter. You will have to wait until the manufacturer rolls out the drivers.

 

Hope this information helps you.

Regards,


Yaaser - Microsoft Support Engineer
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3 people were helped by this reply


Hi Adrian, I had the same problem as you, but I was able to find the drivers, I think they are a 3rd party that programed them.

 

 

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@ denice! downloaded and installed, now my prodikeys works again. My friends prodikeys is up and running too, works on any operating system now, thnks so much for the info

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Is working again now, thanks Yall'

Check out my music on youtube !

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I purchased this driver and installed it on a Win 7 x64bit, but nothing happened!  My poor Prodikeys is still not working, and have to dual boot with XP to make it work for now-a real big hassle.

Got any tips to make it run right?

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I have also Purchased and Installed the driver on Windows 7 and  I as well have had no luck. I think we are destined to not have this product work for us

I went as far as taking the Prodikeys  Windows Vista Install disk , and replacing the  Drivers portion with the downloaded Win7 Drivers I downloaded, And Still  Squat.

I am disappointed, and ashamed to have wasted my money on a failed solution. I think it is time to buy a new Music Keyboard.

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I have other keyboards that work.  The point is to make the Prodikeys work because I LOVE this thing!  Creative should really get their act together and support this hardware!

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to you guys having issues, I installed the driver from proaudiosoft.com also, I got it working on my 32bit windows 7, but my laptop running windows 7 64 bit was a no go. I reformatted the laptops drive, the installed  original soft, and finally the new drivers from proaudiosoft.com. prodikeys is working without a hitch now. I have talked to people in other forums where it installed on 64bit without a glitch, but me, I had to do the extra work. It works, just make sure for one you remove any hint of old driver, they will fight eachother. all registry keys should be clean of. Just sharing my experience, good luck mates

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Yeah, I do concur, I have prodikeys working on my windows 7 64bit system using the drivers from proaudiosoft.com , plainly stated, if your having an issue

your not doing something right, start over from the top if you need to. If anyone needs help you can even email me, *** Email address is removed for privacy ***

I have successfuly installed these drivers on about 8 of my clients machines. l8r days

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I would love to take you up on your offer about how to install it properly, it however did remove your email for privacy purposes. Got another means that I can contact you?

PS. Brian, clearing the registry and eliminating all instance of prodikeys off my computer then reinstalling with you instructions has not worked for me either.

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Question Info

Views: 22,439 Last updated: June 11, 2018 Applies to: