Connecting LG phone to Windows 7

Hi,

Welcome to Microsoft Community where you can find the answers related to Windows.

Based on the description provided, it looks like you are facing an issue while connecting LG phone to Windows 7 operating system.

It would be great if you can reply to these questions in order to assist you further.

1.     What are the troubleshooting steps that you have tried?

2.     What happens when you try to connect, are you getting any error message or error code?

3.     Did you install the mobile PC software on your computer?

This might occur if the mobile software and drivers are not installed on your computer.

First, I would suggest you to check if the Mobile is getting detected on Windows.

Try the following methods and check if it helps.

Method 1:

Run the fix it and check.

Hardware devices are not working or are not detected in Windows: http://support.microsoft.com/mats/hardware_device_problems/en-us

Method 2:

I would suggest you to install the LG PC Sync and check if it helps.

LG Mobile Support: http://www.lg.com/in/support/mobile-support

Keep us posted on the status of the issue.

If you need any other information about Windows, feel free to post your questions and we will be glad to help.