Computer unable to detect USB devices. Problem with PnP device

hey,

 when i use any usb device in my computer it has not show. when i troubleshoting the messege show pnp device problam. kindly advice me how can i resolve this problam in my system.

thanks.

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Original title: pnp device problam

 

Question Info


Last updated June 7, 2019 Views 4,279 Applies to:
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Answer

Hello Usman,

Thank you for posting your query in Microsoft Community Forum.

  1. Was it working fine ever before? If yes, did you make any significant hardware or software changes to the computer prior to this issue?
  2. What is the exact error message that you get, when you say, "messege show pnp device problam"?

I understand that you are unable to use your USB devices as your system does not detect them. To troubleshoot this issue, I would suggest you to try the following methods and check if the issue is reproduced.

Method 1: Try to run the Fixit tool from the link below.

Hardware devices are not working or are not detected in Windows:
http://support.microsoft.com/gp/hardware_device_problems

Also, run the following fixit to fix common issues with USB devices.

Diagnose and fix Windows USB problems automatically

http://support.microsoft.com/mats/Windows_USB_diagnostics

Method 2:

Remove and reinstall all USB controllers.

  1. Open Device Manager by clicking the Start button, clicking Control Panel, clicking System and Security, and then, under System, clicking Device Manager. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
  2. In the list of hardware categories, find and expand Universal Serial Bus controllers.
  3. Right-click every device under the Universal Serial Bus controllers node, and then click Uninstall to remove them one at a time.
  4. Restart the computer, and let the USB controllers get reinstalled.
  5. Plug in the removable USB device, and then test to make sure that the issue is resolved.

Additional Information: http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly


Hope this information is helpful. If the issue still persists, please post back for further assistance, we'll be glad to assist you.

Regards,

Harkanwar

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