Computer shuts down instead of "sleeping" in Windows 7

when I attempt to put computer on "sleep" it appears to shut down. i.e. I have to start the computer rather than click the mouse 

computer will not sleep

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Answer
Answer
The issue appears to be with Windows 7 SP1, everything was fine until I installed that last night.

To fix your issue, you need to open a command prompt with heighten rights and issue a command.

1) Search for "CMD"
2) Right click "CMD" and "Run as Administrator"
3) In the command line, type in "powercfg.exe /hibernate off"

Sleep should work properly now, instead of shutting off your PC.

Hope this helps! 

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Answer
Answer

Hi duttonmt,

First you need to check your keyboard whether the keyboard or mouse has an option to wake the computer up when its in sleep mode. 

 

1. Open the Control Panel (Standard View).

2. Click on System and Maintenance and then System. 

3. Under Tasks, click on Device Manager. 

4. Provide administrative credentials when prompted.

5. Click on the + sign beside Keyboard

6. Right click on selected device and then go to properties

7. Go to Power Manager tab

8. There should be a check on this device can wake the computer

The ability to recover from sleep mode by pressing a key on the keyboard or by moving the mouse on a computer that supports ACPI is dependent on the computer's motherboard. This ability is disabled in older Intel motherboards, and the only way to wake the computer from sleep mode is to press the Power button. 


With most newer motherboards, you can wake the computer by pressing the Power button, by pressing a key on the keyboard, or by moving the mouse. 

ACPI support is necessary to take full advantage of the power management and Plug and Play features in Windows. If you are not sure whether your computer is ACPI-compliant, please see the printed documentation for your computer or motherboard, or contact the manufacturer of your computer or motherboard. 

For more information about hardware and software vendor contact information, visit the following Microsoft Web site:

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.


Please click the Check Mark As Answered On This Page If this post helps to resolve your issue

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Last updated September 17, 2021 Views 30,209 Applies to: