Can't uninstall an old Logitech software called MouseWare. Error - Uninstallation can't find standard mouse driver "i8042prt.sys" in windows system directory

Original title: Can't uninstall an old Logitech software called MouseWare.

 

Having trouble with USB mice giving annoying intermittent double click on Windows 7 PC.  (Old PS/2 mice work O.K.)   Thought removing old mouse software would help but when I try to uninstall Logitech MouseWare I get an error message:  Uninstallation can't find standard mouse driver "i8042prt.sys" in windows system directory. So you can't uninstall this software.  Any tips?

 

Question Info


Last updated October 18, 2018 Views 1,526 Applies to:
Answer

Hi,

 

Were there any changes made on the computer prior to the issue?

 

Method 1:

I would suggest you to perform clean boot and check if the problem persists.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.microsoft.com/kb/929135

 

Note: Also, see the section on how to return your computer to a Normal startup mode by following the steps under “Reset the computer to start as usual”.

 

Method 2:

Refer the link and check if it helps:

Troubleshoot problems installing and uninstalling programs on Windows-based computers

http://support.microsoft.com/kb/2438651

 

Method 3:

Refer the article and check if it helps:

Uninstalling MouseWare

http://logitech-en-ap.custhelp.com/app/answers/detail/a_id/898

Rohit S

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