CanoScan LiDE 35 - no drivers that are compatible with Windows 7.

I am running Windows 7 Home Premium. There is a 32-bit driver available for Windows 7, but no 64-bit driver. Canon just told me to buy a new scanner. Any ideas how I can run my scanner?
Answer
Answer


Hi weeble0099,


As, Canon has communicated to you that there are no drivers for Windows 7- 64 bit version we might not be able to help much.

However I suggest you to install the drivers in Compatibilty mode and check if that can help.

 

Download the drivers from the manufacturer’s website and install them in Vista Compatibility mode as the drivers are compatible with Vista Operating system.

Here is the link for you to download the drivers for the Scanner.

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=351&modelid=10241

 

Download and save the driver file and install the driver Compatibility mode.

Follow these steps to install the Drivers in Compatibility mode:

1.    Locate the executable file(.exe file) for the driver installation program.

2.    Right-click the file, and then click Properties.

3.    In the PackageName Properties dialog box, click the Compatibility tab.

4.    Click to select the Run this program in compatibility mode for check box, click Windows Vista in the Run this program in compatibility mode for list, and then click OK.

5.    Double-click the executable file to start the installation program.


For more information on this visit the following link:

What is program compatibility?
http://windows.microsoft.com/en-US/windows7/What-is-program-compatibility

Make older programs run in this version of Windows
http://windows.microsoft.com/en-us/windows7/Make-older-programs-run-in-this-version-of-Windows

 

Regards,

Divya R – Microsoft Support.

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Last updated October 5, 2019 Views 57,953 Applies to: