Can I connect my BSH10 bluetooth headset to Windows 7 laptop via A2DP?

I have a Bluetooth stereo headset, model is BSH10 which is fairly common but not made by a large brand.

It works brilliantly with my Android tablet and iPhone, and did with my old Blackberry. It will not work with my Windows 7 laptop's built-in Bluetooth, and I cannot find any way of updating my drivers to use A2DP. Is there any way?

This really looks bad for Microsoft, that your two biggest competitors connect within seconds and I have taken hours on the internet to find a solution and I still can't connect Windows.

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Hi,

 

Welcome to Microsoft Community!

 

You are unable to use Bluetooth headset with the computer.

 

To assist you better, we need more information.

 

1.       What exactly happens when you try to use the device?

2.       What is the make and model of the computer?

 

 

You could refer the site mentioned for steps to update drivers:

Update a driver for hardware that isn't working properly

http://windows.microsoft.com/en-US/windows7/Update-a-driver-for-hardware-that-isnt-working-properly

 

 

The site mentioned would be helpful to you:

Add a Bluetooth enabled device to your computer

http://windows.microsoft.com/is-IS/windows7/Add-a-Bluetooth-enabled-device-to-your-computer

 

 

“For Windows related issue or anything related to Windows operating system” feel free to contact us.

 

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Have a look at this link. It *may* have the answer for you.

http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/how-to-pairconnect-bluetooth-audio-device-to/fb49798d-9fb5-451f-95fc-301f8f76942b?msgId=5894b4cc-4349-4195-895e-784b08f5430d

Hope this helps.

Edit - typo...as in missing an entire word!
https://ocdcomputing.wordpress.com/

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It can be added, but as "Bluetooth headset" with a picture of a Bluetooth phone earpiece, not as a set of stereo headphones. Then when you try to connect it has an error "This operation failed to initialize. Try again after turning off Bluetooth device and then turning it back on. If the operation again fails to initialize, try again after restarting this computer". Of course I have restarted both the headset and computer.

The computer is a Dell Inspiron 5520, which has built-in Bluetooth. The drivers are up-to-date.

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Tries that one, but it comes up with a message that it can't upgrade my computer, and I should contact the manufacturer. Needless to say Dell support have not been able to help.

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I was looking at this link and wonder about  the footnotes. Maybe Dell would be able to supply the answer specifically. Sorry for the grammatical error in my last post!

http://esuperb.co.uk/BSH10%20manual.pdf


https://ocdcomputing.wordpress.com/

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Hi
I also experience this too, with Win 7, and my new external USB Bluetooth dongle.
But I also happened to find, that I could get the Stereo Headset working by unplugging my dongle, wait 5 secs before plugging it in again.
I also ticked the Bluetooth Services (In Properties), for the Stereo Playback - it was initially disabled.

Hope it helps.

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Any success with this?
I can connect to the headset, and it shows
Audio Sink
Handsfree Telephony
Headset (was unchecked)
Remote Control

Win7 goes off to find drivers but cannot find any. (It also says upon querying that no drivers can be found or are required)

What next?

Thanks

Brian
25 years in IT?

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Hi,

 

Welcome to Microsoft Community!

 

You are unable to use Bluetooth headset with the computer.

 

To assist you better, we need more information.

 

1.       What exactly happens when you try to use the device?

2.       What is the make and model of the computer?

 

 

You could refer the site mentioned for steps to update drivers:

Update a driver for hardware that isn't working properly

http://windows.microsoft.com/en-US/windows7/Update-a-driver-for-hardware-that-isnt-working-properly

 

 

The site mentioned would be helpful to you:

Add a Bluetooth enabled device to your computer

http://windows.microsoft.com/is-IS/windows7/Add-a-Bluetooth-enabled-device-to-your-computer

 

 

“For Windows related issue or anything related to Windows operating system” feel free to contact us.

 


So, I paid the $99 for a technician, Chandran from the service answer desk at Microsoft to help me connect an A2DP  (JBL "flip" wireless speaker) device to my Dell Inpiron 1720 laptop.  32 bit Windows 7.   He has been unsuccessful in getting the devices to connect.  Instead, he downloaded Ricoh memory card dirvers for Vista 32-bit and XP/2K" and ran a software program off of "tweaking.com" !  seriously!

 

I need a tech name who can help me connect to the Bluetooth that has been added as a device.  Anyone know a Service Answer Desk , Tier III technician name at Microsoft who will resolve the problem?  Being as I paid my $99 and all....

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He did say windows 7, not 8.

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OK, sorry if I haven't updated - I managed to find some updated HP Bluetooth drives. They supported the features that I needed. (Imperfect, but working quite well.)
I really don' t know that this informs the process as I consider myself quite lucky to have found appropriate drivers - they were NOT listed on the HP site for my PC (!!!) (I found them by Googling the driver name).

25 years in IT?

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Last updated September 2, 2020 Views 6,049 Applies to: