bsod with igdkmd64.sys error

hi
i am running windows 7 pro sp1 64 on a lenovo w520. i have been getting bsod with a igdkmd64.sys a couple times a day. i have run the memory test on my computer, which is fine. and have updated all software and drivers from windows and lenovo. has anyone had experience with a solution to this. the computer crashes typically when i am working on graphics programs, creative suite or modo. 
any info would be extremely helpful. thank you!
joe 
 

Question Info


Last updated November 8, 2018 Views 229,357 Applies to:
Answer

Hi,

the file igdkmd64.sys could be the Intel Graphics driver. Did you try to download the drivers directly from the Intel web site? If not, try to use this link:

http://www.intel.com/p/en_US/support/detect

 

LC

 

 

System Specialist

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Answer
thanks again. 
i spoke with lenovo again today. they finally released an updated graphics driver. so i installed that. hopefully that fixes it. i will report back if not. 

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