Black/Blank Screen; Projector Error Message

I am having trouble with my laptop (Dell Latitude E6510 w/ Windows 7) frequently flashing to a blank/black screen when I am using it.  Even while blank/black, it'll keep playing music and running whatever programs were up before it flashed to black.  
I can get it to show my active screen again by pressing Fn + F8 a bunch of times.  When it comes back to my normal screen, I have the four options for using a projector popped up on the screen (computer only, projector only, extend, and duplicate), and often the screen is oddly distorted (enlarged/stretched).  Sometimes it will come back on its own and give an error message that it was unable to connect to a projector.  I've never used the computer to connect to a projector, though I sometimes log in remotely to my desktop at work.  
Any ideas how to keep this from happening?
 

Question Info


Last updated March 13, 2018 Views 808 Applies to:
Answer
Answer
Hi,

1. For how long have you had the issue?
2. Did you make any changes to your computer prior to the issue occurring?

Follow the steps.

Step 1:

Update your display drivers and check if the issue persists.

Step 2:

Test the issue in safe mode

 
Step 3:
 
If the issue does not persists in safe mode, then there must be a third party software that is causing the issue to occur, hence I'd suggest you to put your computer in a Clean Boot state.
 
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.microsoft.com/kb/929135

Note: Put your computer back to normal mode (Step 7).



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