Q: Autoplay not working in Window 7 Professional (64-bit)

Autoplay not working.  After searching the forums have taken the following steps, all with the results being the same.

Autoplay Panel:

1) Reset to default, closed panel and recycled the machine.

2)Set each desired option for the appropriate program(s) and recycled machine.


1) Exported registry as backup.

2) Adjusted HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/services/cdrom/AutoRun -- to a value of (1).  Exited regedit and recycled machine. Note: The item listed below Autorun (AutoRunAlwaysDisable) contains a list of devices. Since several of the devices listed are the brand name of my BD-ROM DVD/CD Writer, could this be the cause of the problem?  If so, how do I modify the list so that Autoplay will function?




Put the system in clean boot. Follow the steps mentioned in the article given below to configure the system in clean boot.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

Note: After you have finished installing, follow step 7 in the article to boot to normal startup.


Thank you and Regards.           

Thahaseena M
Microsoft Answers Support Engineer.
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Views: 28,769 Last updated: June 18, 2018 Applies to: