Hi MattP73,
Welcome to Microsoft Answers Community Forums!
I have some steps that might fix the problem:
Uninstall audio drivers in Device manager
and also in the programs and features menu.
Follow these steps to manually uninstall and reinstall the device driver:
1.
Click the
Start button, click
Control Panel, click
System and Maintenance, and then click
Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
2.
In the list, double-click the type of device, and then locate the specific device that isn't working properly. Right-click the device, and then click
Properties.
3.
Click the
Driver tab, click
Uninstall, and then click
OK.
4.
In the
Device Manager dialog box, click the
Action menu, and then click
Scan for hardware changes.
If you see a message saying that
Windows has to install driver software for your unknown device, click
Locate and install driver software (recommended).
If the device driver is installed and working properly, you have resolved the problem.
2.
Now, restart the computer and reinstall the latest drivers.
You can also refer to the following link:
http://social.answers.microsoft.com/Forums/en-US/vistahardware/thread/0ec674bf-ffc3-4343-8a7f-6e56d121aa0c
If none of these methods help download and install the latest drivers from the manufacturer’s
website.
Let me know if this helped.
Regards:
Divya R - Microsoft Support Engineer
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