Original Title: Signature Collision?
I am having difficulty installing a second external drive. I'm using Windows 7 Ultimate RC. There was one WD 1TB My Book drive already installed - healthy and functioning fine. The problem occured after installing a second WD 1TB My Book drive. I followed
all instructions, pluuging the drive into a USB Hub. Windows discovered the drive, installed the drivers and reported the new drive ready for use.
Windows Explorer does not see the new drive. Devices and Printers shows 2 external WD drives. Disk managemant also shows 2 drives but the second drive is offline because of a "Signature Collision".
Each drive works fine if it is the only drive plugged in. "Eject My Book" does not work because a program (or more) is using the drive in the background (Windows or Norton).
I've installed the latest firmware and am still having this problem. I've been emailing WD with this problem and they have run out of ideas.
Can anyone help?