I have windows 7 home premium and a zune 80 gig. The zune is stating error 5 contact support. I am trying to recover the files on the zune. I have drained the battery, waited weeks, etc. When I usb it to the computer it says the device has problems
and the usb port or connection has been "turned off". There is no option to turn it on anyway. I have recently downloaded a recovery program, so if I can just get the computer to turn on the usb connection, even though it has problems, I may have a chance.
Anyone know how to do this, or have any other ideas? Thanks in advance, Melissa