Update audio driver for motherboard

My computer has an ASUS motherboard (P5LD2-FM) with an onboard audio chip (from Realtec). After installing Windows 7, I have no more audio: on my screen right under I see a speaker with a red cross. By hovering over this symbol, it says "No audio output device is installed". I suppose that Asus has no suitable driver for my motherboard. Not a big problem as it is my spare computer, but my question is: as soon as the right drivers are available, will they com automatically with the updates from Windows 7, or must I look on a regular base on the Asus website for those drivers? 

 

Question Info


Last updated March 13, 2018 Views 1,889 Applies to:
Answer
Hi RPaulus,

Thanks for posting to the "Getting Ready for Windows 7" community forum.

From our http://social.technet.microsoft.com/Forums/en/category/w7itpro?ITPID=sprblog. forum group, I'm copying the following information posted by Anthony Mann from the technet group because  the content is very good information to include for our Getting Ready for Windows 7 community.

Here is the information Anthony posted;
 

"Below are some things you can do to try and resolve the problem. If you are having problems with a specific device, please do not respond to this thread. First search for a thread that discusses the same hardware that you are looking for, then post a new thread. Responding to this thread will not get you any answers.

 

  1. Check Windows Update for any updated drivers for that device.
  2. If your computer came pre-installed with Windows XP or Windows Vista, check the computer manufacturers website for Vista compatible drivers.
  3. Did you try to install the drivers in Vista Compatibility Mode?
  4. Did you right click and select the Run as Admin option?
  5. If you purchased the device from a retail vendor, check the device manufacturers website for either Vista compatible or the latest Windows Beta drivers. (ie: Dell has Windows 7 Beta drivers for many of their newer NVIDIA graphics cards)
  6. Search this forum using the device name and model as search keywords. Another user may have found a workaround for the problem you are experiencing.
  7. Check to make sure that the hardware manufacturer will be supporting that device with Windows 7 compatible drivers. We have learned in past beta testing that some manufacturers will not be supporting the new operating system with updated drivers for particular, outdated device model.
  8. If none of this works for you, you may simply need to wait until Windows 7 drivers are available for that device."


    Next, involving your situation, RPaulus, try downloading the latest driver from the manufacturer's website to a folder that you have created and placed on your desktop.

    After downloading the driver.  Delete any references to the device from Device Manager.

    Click Start ORB / Control Panel / Hardware and Sound / Device - Device Manager
    Expand the Sound and Video device and locate the sound card.  Click on it and select Delete.
    After deleting it out of device manager uninstall any currently loaded drivers for the device from Control Panel / Programs / Uninstall Programs - delete any references to the driver from this section.

    After that is completed reboot the system.  If the system plugs-n-plays the sound device cancel it from discovering the device.  Once your system is back at the desktop open the folder that contains the driver you had downloaded from the manufacturer's website.

    Browse to the drivers setup.exe - or what the name may be for the driver setup - RIGHT CLICK the .exe file.
    Choose TROUBLESHOOT COMPATIBILITY.  By engaging Troubleshoot compatibility tool you will permit Windows to search for the recommended settings to run the device.  Usually this setting will be Windows XP SP2 compatible, depending on the driver that was downloaded.  Once the Compatibility tool completes running if there is a compatible solution it will provide two options.  1.  Windows Recommended Settings 2.  Customize Settings .  It is recommended to run the Windows Recommended Settings.

    After choosing Windows Recommended settings see if this resolves the issue being experienced.

    Thanks again for posting to "Getting Ready for Windows 7" community forum.

    Kind regards,

Debbie
Microsoft Answers Support Engineer
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Debbie

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Answer
Hi RPaulus,

Thanks for using the Answers Forum.

You can try uninstalling the device from the Device Manager, then continue with the directions as if you've canceled the install.

"Once your system is back at the desktop open the folder that contains the driver you had downloaded from the manufacturer's website.

Browse to the drivers setup.exe - or what the name may be for the driver setup - RIGHT CLICK the .exe file.
Choose TROUBLESHOOT COMPATIBILITY.  By engaging Troubleshoot compatibility tool you will permit Windows to search for the recommended settings to run the device.  Usually this setting will be Windows XP SP2 compatible, depending on the driver that was downloaded.  Once the Compatibility tool completes running if there is a compatible solution it will provide two options.  1.  Windows Recommended Settings 2.  Customize Settings .  It is recommended to run the Windows Recommended Settings.

After choosing Windows Recommended settings see if this resolves the issue being experienced."

Thanks to Debbie.

Hope this helps.


Chris
Microsoft Answers Support Engineer
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