I seem to be having a problem with both the keyboard and mouse going inactive after my monitor goes into a "sleep" mode and is "woke-up". The mouse works for a few seconds after that and then "freezes".

If I unselect the "turn monitor off after 1 hour", then I never experience the problem. I'd like to select "after 1 hour" as I leave my PC on constantly. I have the most recent drivers for my monitor (Acer AL2216W), am using a Logitech "Access" keyboard and MS Wheel Mouse Optical USB. The drivers for the keyboard and mouse were installed by Windows 7.

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Question Info


Last updated March 13, 2018 Views 1,768 Applies to:
Answer
You Windows 7 system is having trouble with its 'chipset' drivers. You need to try to update them from Windows Update, or the website of the maker of your system.
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Mark L. Ferguson MS-MVP
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Mark L. Ferguson (former MVP)

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