After Windows 7 updates, my wireless D-Link adapter stopped working.

After the recent Windows 7 updates, my computer will no longer connect to wireless internet via wireless D-Link adapter.  I have tested my adapter on a laptop running XP, and it works fine.  I have downloaded the latest driver for the adapter.  Any help you can give me would be appreciated.
 

Question Info


Last updated March 13, 2018 Views 973 Applies to:
Answer

Hi SFerg20,

 

1. Do you get any error messages when you try connecting on the network?
2. What is the make and model number of the adapter you are using?

Method 1:
You may check for the update causing issue in the update history. Check for any update for the device or anything similar to networking. If you get any errors, do provide us the same to assist you better. To check the recent updates installed on your computer refer to the below steps -View updates history -


a. Click Start, Settings and then control panel (all items view). Click on the Windows Update icon.
b.
Click on view update history link.
c.
To view the details of a single update select and right click on a listed windows update, then click on view details. Click Close when done.

Method 2:
You may also perform a system restore to an earlier point when the issue was not present –The System Restore tool uses restore points to return system files and settings to an earlier point in time. You can use it to restore the operating system to a point in time in which you did not experience the issue.

Note: When you use System restore to restore the computer to a previous state, programs and updates that you installed are removed.

To do this, there must be a System Restore point at which the logon was successful.

You may refer to the below links for assistance on performing a system restore -
http://windows.microsoft.com/en-us/windows7/What-is-System-Restore
http://windows.microsoft.com/en-US/windows7/System-Restore-frequently-asked-questions

Method 3:
Also I would suggest you to run the network troubleshooter and check if it lists any error messages -
http://windows.microsoft.com/en-US/windows7/Using-the-Network-troubleshooter-in-Windows-7

Hope this helps.

Thanks,
Meghmala – Microsoft Support

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