Question

Q: usb device not found

since a windows 7 update on on may 10th ive been unable to use a linsys usb adapter model wusb100 on my computer. When i go to device manager an "unkown device" appears under the Universal Serial Bus contollers. Ive uninstalled and reinstalled the drivers for the devcie several times, unplugged the computer, unistalled the usb hubs and tried and been to linsys' website and microsofts website several times since the issue and nothing has worked, and yes i have tried the adapter in other pcs and it does work. Help!!!!

Answer

A:

Hi jayrod81,

Have you had a chance to go through the following article?  There is troubleshooting for your possible issue:

http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly

Hope this helps!


Debra
Microsoft Answers Support Engineer
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Question Info

Views: 1,321 Last updated: April 7, 2018 Applies to: