I am having trouble with my CDVD Burner, as no applications on my computer recognize the drive at all. The hardware was working fine and was displayed under a list of burners in applications like CyberLink DVD, Nero, Windows ISO Burner, Windows Media Player;
now it is not displayed at all. I constantly get error messages that "No Burners were Detected" or to "Connect a burner and restart the [Windows Media] player." The drive does however appear in Windows Explorer and I am able to play DVD's from it (although
i believe these are stored in a temporary cache). I have already attempted to reinstall the driver from "Device Manager \ DVD/CD-ROM drives \ hp DVD RW AD-7581S ATA Device" but this had failed. I have also run the online "Playing and Burning CDs DVDs and BDs"
troubleshooted from Microsoft; it finds no problems, probably since it did not actually burn any data to test it. I've also downloaded the Mats_Run.dvd.exe which supossedly fixes the problem automatically, this just downloaded massive amounts of data and went
to the above troubleshooter. I am not able to burn DVDs and no applications even detect I can. HELP!!!
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Having too many burning programs can cause problems as they will compete for resources
and cause strange issues. Try the methods here and if no help try a Repair Installation.
References to Vista also apply to Windows 7.
Stage 1 : Please do all the below even if you have done some before as it is often the total
process which solves the issue.
Try this - Control Panel - Device Manager - CD/DVD - double click the device - Driver's Tab -
click Update Drivers (this will likely do nothing) - then RIGHT CLICK the drive - UNINSTALL -
REBOOT this will refresh the default driver stack. Even if drive is not shown continue
Then work your way through these - remember the drive could be bad, could have a loose
cable or slight corrosion on the contacts (usually for a laptop) and other issues.
Another possibility is that the cables are loose. Remove ALL power, then check cables in both
ends. Remove and replace, do not just snug. For laptops you can often clean the power and
data contacts with a pencil eraser.
Some DVD drives do not use the Windows default drivers so check with the System maker and
device maker to see if there is firmware or drivers for you drive if needed.
Stage 2 : You could have drive issues as the CD/DVD is actually 4 drives in 1 case ( CD & DVD
burn and CD and DVD read). So it is not unusual for 1 or 2 parts to not function while the others
do so properly.
Did you complete the troubleshooter for the drive that still does not work? There are some
registry entries that the troubleshooter does not fix and those "might" be the cause.
Check with your System Maker and Device maker for both possible firmware updates and the
correct Registry entries for your drive.
These are the keys I think are the ones in question - for the CD/DVD drive sub-keys of course
as there will other sub-keys in these keys. Be sure to ask for specific keys involved as well as