I have a maxtor ethernet hard drive used for file backups. I was able to use this in Vista, but after upgrading to Windows 7,backup does not see this external drive, even though it shows it on my network.

Windows explorer shows the network MSS54d ethernet hard drive, but backup Windows7 does not permit me to change from the DVD writer to the external hard drive.
 

Question Info


Last updated March 13, 2018 Views 724 Applies to:
Answer

Hi Southern mamma,

Welcome to Microsoft Answers.

Update the drivers from the manufacturer’s website and check whether it is being recognized by the system. Check the link mentioned below

http://www.maxtor.com/home-en-us.html

Hope this information is helpful.

Thank you and Regards.           

Thahaseena M
Microsoft Answers Support Engineer.
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