Cant access windows temp folder for .pdf creator to function or install USB printer

Good day

i have been pulling my hair out on this one please help!

This is a new PC installed with windows 7 basic

I installed a physical printer via USB no problem , then tried to install a .pdf creator to send statements from a rental program. On installation and opening the .pdf creator program i receive an error that it does not have permission to open the temp folder. I then also tried to install a second printer via USB but constantly receive the message USB device not recognized! and the printer cannot be found or installed. The .pdf creator should create a pdf printer under printers but it hasent. I was convinced after scouring countless forums  that the two problems were linked and had to do with -user account control settings - alas after disabling it no luck neither will work.

i have tried the following

  • rebooted countless times unplugging the pc
  • Turned UAC off and on with reboots in between and attempting .pdf creator install and the second usb printer install with this setting on and off with no luck.
  • checked the register entry for UAC to ensure it was totally disabled
  • checked that the second USB Samsung printer is 100% compatible with windows 7 
  • downloaded the latest .pdf creator installation files
  • rolled back all the windows 7 updates with a system restore
  • uninstall all the USB drivers which then reinstalled on reboot.
  • Tried to manually add the Samsung printer using add printer

I am now at a loss and am convinced the two problems are linked. Any Help would be much appreciated

 

Thanks

McLarry

 

Question Info


Last updated March 13, 2018 Views 8,365 Applies to:
Answer

Hi McLarry,

 

·        What is the model number of the printer?

·        Did you follow the directions as per the install guide that came with the printer?

 

To narrow down on the issue

Try using the USB port that the first HP printer was plugged into for the Samsung printer.

 

To check if it is a faulty USB cable unplug the USB cable from the working HP printer and plug that USB cable into one of the other printers to determine if it will recognize and install.

 

Regards:

Samhrutha G S - Microsoft Support.

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