windows 7 fax and scan full setup

Windows 7 Fax and scan

I am still having trouble with windows fax and scan.

When I had windows xp I used Windows fax console as the fax software.

I simply scanned the fax message into a word document and used the fax wizard to send off the fax.

I wish to do a similar thing in windows 7 fax and scan but I always end up with attachments which I do not understand.

Is this attachment sequence the new thing - I am cetainly not used to it. ?

I am also unable to send any fax though the fax settings are correct.


When I try to send a fax reference is made to a fax server.


I have set up the program to be used with an external fax modem - a fax server should not be involved.


The fax printer present in the printers folder in Windows XP is missing in Windows 7.


Do I need this ?

Any comments please ?




Question Info

Last updated December 4, 2018 Views 5,126 Applies to:


Did you have a chance to go through the two documents listed above from Amrita? 

Also, be sure that you have downloaded and installed the most recent drivers for the device from the manufacturer's website.

Finally, do you receive any error messages when attempting to fax?

Please let us know.  Thanks!

Microsoft Answers Support Engineer
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