New Motherboard

Hi There,

I just installed a new motherboard in to my PC and now Windows crashes when it tries to start up.  I understand that Windows has diffuculty with recognizing new motherboards when the drivers for an old one are still installed.  Problem is, when I try to run Windows recovery from either the hard drive it tells me 'Windows failed to start' and that a recent hardware change may be the problem.  OK.  So I tried to boot from my Windows 7 CD to run a recovery off of that but it still gives me the same error 'Windows failed to start'  I'm a bit baffled as to how I get past this point... I have all my important files backed up on another hard drive so I would just re-install Windows if I could but I can't even get to a menu to give me the option of wiping my hard drive.  One of my buddies suggested just going out and buying a new, blank hard drive and installing Windows on that but I would rather not.  Any suggestions?

New motherboard is ASUS M4A785-M

Running Windows 7 64bit (non OEM)

Thanks! - Nathan

 

Question Info


Last updated March 13, 2018 Views 712 Applies to:
Answer

Hi DeliriumTrigger,

 

While booting from CD/DVD windows uses basic drivers, which helps boot your computer to Windows recovery mode so the issue is related to hardware installed on your computer.

 

I would suggest you to contact the manufacturer of the motherboard for assistance on the issue: http://support.asus.com/

 

Regards:

Samhrutha G S - Microsoft Support.

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