Network printer shows offline after disconnecting from the host machine. Error message 0x00000002 while trying to add the printer.

Original Title: Can't connect to printer in Windows 7.

I have a shared HP printer on LPT1 of a computer (the host) running Windows 7. I temporarily disconnected the printer.
While it was disconnected, someone tried to print from another computer (client 1).
I re-connected the printer and it works without trouble from the host computer. It also works from a client (client 2) that did not previously have the printer installed.

However, client 1 showed it as 'offline'. I could find no way to make it 'online'. I removed the printer from client 1's devices and tried to re-add it. I cannot re-add the printer. All I see is "error message 0x00000002".

The printer is shared and available - nothing changed and it works from other clients.

What is going on? This is ridiculous and extremely frustrating.

 

 

 

 

 

Question Info


Last updated March 13, 2018 Views 3,880 Applies to:
Answer

Hi,

Which operating system is installed on the client 1 machine?

If the client 1 machine is Windows Vista or Windows 7, you may follow the given link which have a number of suggestions.

http://social.technet.microsoft.com/Forums/en-US/w7itpronetworking/thread/f12d3a68-00a7-412e-a210-e0f23d2b5c7d

Hope the information helps. Please post back and let us know.

Regards
Debleena S
Microsoft Answers Support Engineer
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