Hello. My CD Drive has been missing for several weeks, and do not know exactly when it disappeared. I went through the deleting Upper and lower filters as most places say, then rebooting, and it didn't help. I have created a new reg file and merged, and
that brought the drives back, but they did not show that a CD was in. It has since disapperared again, and I do not have Lowerfilters. I have tried system restore, but I always get an error code because it "Cannot access the file". I have updated the firmware
from the Dell website, and ran several different virus scans. Itunes and My Computer say the drive is msising, but Device manager says it is functioning correctly and completely updated. My DVD drive is there, it is only the CD drive. I am running Windows
7, and have a Dell Inspiron 1750.
Also, I checked my brothers computer, who has the same set-up, and his registry files are all identical to mine, and his drive works just fine.
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·In the System and Security window, under Action Center, click
Troubleshoot common computer problems
·In the Troubleshoot computer problems window, click
Hardware and Sound and under Device select
playing and burning CDs, DVDs, and Blu-ray Discs to automatically diagnose and fix a problem.
To check if the above fixed the problem, click Start, click
Computer, and then see whether the drive is listed.
If the drive is listed, try to play or access a CD or DVD.
If you can play or access a CD or DVD, the issue has been fixed.
If you cannot play or access a CD or DVD, you may have to reinstall some programs. Some programs might not be able to use your CD or DVD drive until you reinstall those programs. If the problem occurs again when you install or uninstall those programs,
contact the manufacturer of the program to see if an update is available that solves the problem. Some examples of programs that might be affected are:
iTunes software by Apple
Nero software by Nero Inc
Roxio Creator software by Sonic Solutions
Zune software by Microsoft
If the above steps do not fix the issue, access the link below and follow all the steps mentioned under “Windows 7” in the Microsoft KB article:
Your CD drive or DVD drive is missing or is not recognized by Windows or other programs
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