No printers showing up in Devices and Printers under Windows 7

This one is quite baffling and after extensive searching I can not find a working answer.

Basically, I have installed a printer on my Win7Pro machine here.  The printer can be printed to from various applications.  However, the printer does NOT show up under Devices and Printers.  The printer does show up under Print Management though.

Printer is an Epson Color Stylus 2200 connected via USB.  Computer is a Dell D620 laptop.  Win7 was cleanly installed - no upgrade.  The printer is visible (for example) from Corel Paint Shop Pro X2.

Anyone have any ideas what setting I need to set to enable printer visibility under Devices and Printers?  Is there something else wrong here?  Is this easily fixable?

UPDATE: I just added a network shared printer (Brother 7040 connected to a WinXP machine) to this Win7 laptop and it too is not visible under Devices and Printers.  What is different here though is that this printer is also not visible under Print Management.
 

Question Info


Last updated October 15, 2018 Views 59,596 Applies to:
Answer
I had the same issue. I had disabled Bluetooth services. Once I re-enabled Bluetooth services the Devices & Printers started working properly again.

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Answer
Network connections are not listed in Print Management.  They should appear in Printers and Devices which IS very baffling.  Normally this will happen if the Print Spooler service is not running but then your local machine would display with a red indicator in Print Management.

I am assuming you have a standard USB cable and not a USB to parallel converter cable.

Check the security settings of the printer properties.  Make sure your user account is listed with at least Print access.  Devices and Printers opens with standard user security token.


Alan Morris Windows Printing Team Search the Microsoft Knowledge Base here: http://support.microsoft.com/search/Default.aspx?adv=1
Formerly with Windows print team

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