Supported Network Printer not listed on install list

I have a new Lenovo laptop with Windows 7 Home Premium. I have a Brother HL-1240 printer available on the network. Windows finds the printer on the network but the driver for it is not listed. I checked with Brother and the printer is supported for Windows 7. They do not have a driver available for download but say that Windows Update will get the driver. How do I get Windows Update to fetch the driver? I don't see this as an update waiting for installation. Will Windows eventually find it? Is there a way to make it happen quickly?
 

Question Info


Last updated March 13, 2018 Views 1,156 Applies to:
Answer

Hi RhodyRich,

Follow the below steps:

1. Unplug the Printer and then put it back.

2. You will get Add a Printer Wizard.

3. On the Installation Wizard, select Windows Update that should update the drivers for your Printer.

Also go through the below link for more information on Updating the driver:

http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly

Hope this helps.

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